What the FAQ?
WHEN CAN I BOOK A SLIDE?
Slide is a service for Bristol's commuters, we operate Monday to Friday. You can Slide during the following times: 7am – 10am and 4pm – 7pm.
HOW MUCH DOES A SLIDE COST?
Slide is cheaper than a taxi, at least half the price in fact. Our fares are fixed and upfront and cost £4-7. Search in-app to find your fare. We're aiming to provide cheaper return fares options by October 2016.
WHICH AREAS DOES SLIDE OPERATE IN?
As we are a brand-new service we are operating in areas where the most demand is: Filton, Bradley Stoke, Gloucester Road, Clifton, Westbury & the centre of town. Check out the map above. If there isn’t a Slide available in your area you can let us know in-app.
DOES SLIDE COME TO MY DOOR?
To make our pickup times as speedy as possible we’ve allocated convenient pickup and drop off points. These will be within five minutes walk of your home and work. Let us know if there's something we can improve at email@example.com.
HOW MANY PEOPLE DO I TRAVEL WITH?
Our comfy vehicles are for eight passengers maximum. You can also book seats for your friends and colleagues.
HOW LONG DOES IT TAKE?
There’s no magic wand for traffic congestion (if only) but our app gives you an estimated travel time when you book and real-time updates updates along the route to account for busy sections.
WILL MULTIPLE PICKUPS AFFECT MY JOURNEY TIME?
We pair you with passengers on similar journeys. Once all the seats have booked for your Slide, we’ll give you an accurate departure time (your total journey time will not change by more than 15 minutes based on pairings with other passengers). You’ll need to check the app before going to your pickup point. Your pickup time will never be more than 10 minutes earlier or later than your preferred time.
IS SLIDE THE SAME AS UBERPOOL?
Slide is a service which you book in advance so your low-cost fare is fixed no matter if one or six riders get on board. You can also book for friends and colleagues.
HOW CAN I BOOK A SEAT?
Once you’ve downloaded the app you can book your ride by signing up and registering your card details. Then to book, you simply select your pickup and drop off points, choose your journey time and tap to pay.
HOW DO I PAY?
No rummaging for change or making cash point stops. Slide is a cash-free service which you pay for on your phone. Your card details will be securely held by Payline and not stored by Slide.